Some Specific Things I Do

Research + Work Methods

  • Ethnography

  • Ethnographic Interviews

  • Cultural Analysis

  • Content & Discursive Analysis

  • Observational Research

  • Remote Research

  • User Experience Research

  • Design Research

  • Heuristic Review

  • Competitive Analysis & Positioning

Skills & Experience

Research Types

  • Generative Research 

  • Evaluative Research

  • Strategic Research

  • Qualitative Research

  • Multi-Method Studies

  • Secondary Research

  • Semiotics & Symbolic Research

Outputs & Artifacts

  • Insight Reporting

  • Video Documentation/Reporting

  • Journey Mapping

  • Personas

  • Product Recommendations

  • Strategy, Product & Experience Innovation Roadmap

  • Design Affordance Matrix

Thought Leadership

  • Writing

  • Storytelling

  • Teaching/Training/Tutorials

  • Collaboration

  • Public Speaking

  • Project Management/Project Leadership

  • Social Media